Proposed Change of Primary Care Network (PCN) for Langstone Way Surgery Patient survey

1. Please note that this survey should only be completed by patients (or family, friends or carers on behalf of the patient) who are registered at the Langstone Way Surgery Please confirm if you are a:

(Required) Patient registered at Langstone Way Surgery Relative and/or carer of a patient registered at Langstone Way Surgery

What is your full postcode?

This will help us to understand where you currently live for PCN services and will be kept confidential.

2. Are you aware of your current Primary Care Network’s (PCN) role, which consists of 4 practices in the Barnet?

(Required) Yes No Not sure

Access to Primary Care Network (PCN) services - We would like to understand your patient experience of accessing PCN services and staff

3. Have you been referred by your GP practice to any of the following staff?

(Required) Physician Associates works under the supervision of a doctor to provide general services to patients. Paramedics to assess, diagnose and prescribe. Dietitians to support patients and diagnose and treat dietary and nutritional problems. Physiotherapists to assess and manage common muscle and joint problems. Mental health professionals to support patients with mental health concerns. Social prescriber, a practice staff who help patients to access community services for better health and wellbeing. Clinical Pharmacists who manage common ailments and reviewing medications for patients with long-term conditions.

Have you been seen by any other Primary Care staff that is not listed above?

4. Are you aware your practice can book routine appointments outside regular hours, such as early morning, evening, or weekends, within their Primary Care Network?

(Required) Yes No Not sure

6. Have you been offered an appointment with a different kind of healthcare professional (for example, a pharmacist) at another GP surgery outside our GP surgery opening hours?

Yes No

7. What advice and treatment did you receive at this appointment?

(Required) Routine appointments e.g., health checks Urgent appointments e.g., same day Women’s Health e.g., cervical screening Vaccinations Physiotherapist Clinical Pharmacist Dietician Other

Please state, if other

9. Would you like the flexibility of being able to choose to attend other healthcare appointments delivered by the PCN and PCN hub, at a time and place that suits you?

Yes No Not sure

10. How would you travel to PCN3 hub, at Wentworth Medical practice if you were offered an appointment there?

(Required) Walk By car Public Transport Bike Other - please provide details below:

Other - please provide details below:

11. How long would it take for you to travel from your home to PCN3 Hub? Please select only one item

(Required) Up to 10 minutes Up to 20 minutes Unto 30 minutes More than 30 minutes

12. Is there anything you would like to tell us about Langstone Way Surgery leaving PCN 4 to join PCN 3?

Introduction