Broadwater Farm Relocation Survey

1. Which building do you use for GP services?

Broadwater Farm branch site Lawrence House Surgery Both

2. How often do you come to the Broadwater Farm building?

More than once a month Every month Every six months Once a year Less than once a year Never

3. How do you travel to Broadwater Farm branch site now?

Walk By car Public Transport Bike Other - please provide details below:

If you have said other, please provide more information

4. How long does it currently take for you to travel from your home to the Broadwater Farm site?

Up to 10 minutes Up to 20 minutes Unto 30 minutes More than 30 minutes

5. How easy is your travel journey to Broadwater Farm site?

Very easy Fairly easy Fairly difficult Very difficult

6. If GP services at Broadwater Farm building move to the Lawrence House building, how would you access GP services (Please select one option from those provided below which applies most to you)

I would continue to access services from Lawrence House Surgery It would make it harder for me to travel to appointments. I would register with another practice Other (Please state here) Prefer not to say

If you have said other, please provide more information

8. How easy or difficult is your journey to Lawrence House Surgery?

Very Easy Easy Difficult Very Difficult Prefer not to say Other – please give details

If you have said other, please provide more information

9. If the Broadwater Farm building moves, how would you travel to Lawrence House Surgery?

Walk By car Public Transport Bike Other

If you have said other, please provide more information

10. How long would it take for you to travel from your home to Lawrence House Surgery?

Up to 10 minutes Up to 20 minutes Up to 30 minutes More than 30 minutes

If you have said other, please provide more information

11. Generally, how easy is it to get through to someone at your current GP practice on the phone?

Very easy Fairly easy Not very easy Not at all easy Haven’t tried

12. Generally, can you receive an appointment within two weeks?

Always Almost always Sometimes Rarely Never

13. For urgent needs, can you receive an appointment on the same or next day?

Always Almost always Sometimes Rarely Never

14. How satisfied are you with the general practice appointment times that are available to you?

Very satisfied Fairly satisfied Neither satisfied nor dissatisfied Fairly dissatisfied Very dissatisfied I’m not sure when I get an appointment

15. How easy is it to get a face-to-face appointment at your practice when you need one?

Very easy Fairly Easy Not very easy Not at all easy Haven’t tried

17. What is your postcode? This will help us to understand how far you live from the practice.

Patient Feedback